AIA Insurance Recognized Globally as Best Life Insurance Company in Sri Lanka for 3rd Time – Adaderana Biz

AIA Insurance has once again been recognized globally as the best life insurance company, for the 3rd weather. Awarded by the internationally renowned Capital Finance International (2021), this prestigious recognition identifies organizations that contribute significantly to the growth of economies and genuinely add value for all stakeholders. This award is a testament to the significant contribution made by AIA to the Sri Lankan life insurance industry in terms of outstanding products and services, improved customer experience and service to local communities.

AIA has many attributes that have contributed to this award, including having the highest Capital Adequacy Ratio (CAR) among the top 6 life insurance players in Sri Lanka. The Company declared a regulatory capital adequacy ratio (CAR) of 547% at the end of 2021, more than four times the required capital adequacy ratio stipulated by the regulator. This demonstrates AIA’s ability to withstand shocks in the operating environment and deliver on its promise to customers consistently. This is supported by the the company’s prudent investment strategy which focuses on high quality investments.

AIA has always exceeded customer expectations with a 30+ years of delivering above promised dividends to customers. In 2021, AIA maintained its momentum and paid strong policyholder dividends in a low interest rate environment. The company is constantly evolving to meet customer expectations and is revolutionizing digitization efforts and focusing on the ease of doing business, which has strengthened its ability to be a truly customer-centric insurer.

The health and wellness space is an important area for AIA and the company not only offers insurance products, but rather holistic propositions that help people on their lifelong wellness journeys. Rooted in its brand promise to help people live healthier, longer and better lives, the company’s mission is to proactively enable and support their customers to be not only financially, but also physically and mentally safe. Having collaborated with some of Sri Lanka’s most reputable wellness partners including oDoc, Fitzky, My Dentist, Teardrop Hotels and Kangaroo Cabs, AIA is able to offer clients an ecosystem of wellness offerings to help them stay active, healthy and happy.

In 2021, AIA Sri Lanka was recognized as the best place to work in Sri Lanka for the ninth consecutive year and was also voted the best workplace for women in Sri Lanka for the fourth consecutive year, by Great Place to Work® . The company also received an international award when it was first recognized as Best Workplace in the Asia – Large category list and Best Workplace for Millennials in Sri Lanka. More recently, AIA was also recognized as one of the 10 Best Workplaces® in Banking, Financial Services and Insurance (BFSI) in Sri Lanka.

AIA is well connected to the community and is a company with a big heart. Whether it’s partnering with the Sri Lanka Cancer Society, renovating underprivileged schools and hospitals around the island, providing free covid blankets to healthcare workers and donating to hospitals treating covid patients, AIA is a company that puts the community first. Despite the economic challenge in 2021, the company managed to drive several CSR initiatives last year with a focus on pandemic-related needs.

In all of this, AIA Sri Lanka believes that helping to create a healthier Sri Lanka is one of the most important and valuable things for the community now and in the future.


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Justin D. O'Neill